People · Change · Organizations
I help organizations navigate change — designing the systems, developing the people, and shaping the cultures that make growth sustainable.
Hero Portrait Photo
Full-length or torso shot
Professional but warm — not stiff
Neutral
or outdoor background
Headshot / About Photo
Close-up or upper-body portrait
Natural light preferred
Approachable, confident expression
Across every role I've held — whether it was operations, HR, or somewhere in between — the common thread has been building. I've built processes, programs, teams, and cultures, usually at companies that were growing faster than their infrastructure.
What I've come to understand is that the work I'm most energized by lives at the intersection of people and organizational change: helping companies figure out not just what needs to change, but how to bring their people along through that change.
I bring a rare combination to that work — the operational rigor to design systems that actually scale, and the human-first instinct that makes change stick.
01
Change Management
Guiding organizations through transitions — restructures, new systems, culture shifts — and making sure people don't just survive the change, but own it.
02
People & HR Operations
Building the compliant, scalable HR infrastructure that growing companies need — without the red tape that slows them down.
03
Organizational Culture
Shaping the environments where people do their best work — through onboarding, rituals, manager development, and intentional design.
04
Leadership Coaching
Partnering with first-time managers and emerging leaders to develop the self-awareness and skills they need to lead well.
Expertise
Organizational Change
Planning and executing transitions that require people to think, work, or behave differently — with clear communication, managed resistance, and lasting adoption.
HR Infrastructure
Designing compliant, scalable people operations for companies that are building their HR function for the first time or outgrowing what they have.
Culture Design
Translating values into lived experience — through onboarding programs, team rituals, feedback systems, and the spaces where culture actually forms.
Manager Development
Helping first-time managers build the communication, coaching, and decision-making skills they need — before bad habits take hold.
Process Design
Bringing structure and repeatability to operations that have grown organically — so teams can scale without losing speed or quality.
Program Management
Leading complex, cross-functional initiatives from ambiguous beginning to measurable end — with clear ownership, timelines, and stakeholder alignment throughout.
Impact
250+
Companies scaled through a repeatable framework
Created the operational and marketing infrastructure that enabled a digital agency to profitably scale Facebook customer acquisition strategies across 250+ clients.
$900k
Budget managed end-to-end
Led full production of a 6-episode YouTube series — managing budget, casting, legal, and episode timeline — from concept to launch.
30%
Productivity increase through process change
Redesigned customer support operations through workload analysis and process improvements, lifting team productivity by 30% at Honey/PayPal.
60
Day onboarding curriculum built from scratch
Designed and delivered an onboarding program integrating new hires into company culture while teaching technical and client management fundamentals.
Experience
Director of People & Operations
Built the HR and operations function from the ground up as a founding team member. Established people processes, compliance frameworks, onboarding curriculum, and the operational infrastructure that enabled the agency to scale across 250+ client companies.
Operations Manager
Led operations and customer support redesign in a high-growth, post-acquisition environment. Drove a 30% increase in team productivity through process improvements and workload restructuring.
Operations Manager
Oversaw complex cross-functional initiatives including the full production of a 6-episode YouTube series — managing a $900k budget, casting, legal, and all production logistics from concept through launch.
Candid / Action Photo
At a whiteboard, leading a meeting, or working with a team
Speaking / Presenting
Presenting to a group, facilitating a workshop, or at an event
Environment / Context
Office, LA setting, or somewhere that reflects your personality
Contact
I'm open to full-time roles, fractional engagements, and consulting partnerships — particularly in Change Management, People Operations, and organizational culture work. Based in Los Angeles, open to remote.