People · Change · Organizations

Building the organizational
infrastructure
that enables people
and teams to thrive through change.

I partner with leaders to design and implement the systems, tools, and culture changes that help people and teams not only survive change -- but truly thrive because of it.

Hero Portrait Photo

Full-length or torso shot
Professional but warm — not stiff
Neutral or outdoor background

Headshot / About Photo

Close-up or upper-body portrait
Natural light preferred
Approachable, confident expression

About

A builder at heart — of systems, teams, and cultures.

Across every role I've held in operations, HR, and everywhere inbetween, one thread has remained constant:building. I've built processes, programs, teams, and cultures at companies that were growing faster than their infrastructure could handle.

What energizes me the most is living at the intersection of people and organizational change: helping leaders figure outnot just what needs to change, but how to bring their people along so the change actually sticks.

I bring a rare combination — operational rigor to design scalable systems, and human-first approach that turns disruption into lasting capability.

Here's how I help organizations navigate change:

01

Change Management

Guiding organizations through complex transitions — restructures, new systems, culture shifts — so people don't just survive the change, but own and drive it.

02

People & HR Operations

Building compliant, scalable HR infrastructure that supports rapid growth companies need without the bureaucracy that slows companies down.

03

Organizational Culture

Shaping the environments where people do their best work through intentional onboarding, rituals, manager development, and culture design.

04

Leadership Coaching

Partnering with first-time managers and emerging leaders to build the self-awareness and skills they need to lead effectively through change.

Expertise

Where I do my best work

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Organizational Change

Planning and leading transitions that require people to think, work, or behave differently with clear communication, managed resistance, and real lasting adoption.

HR Infrastructure

Designing compliant, scalable people operations for companies that are outgrowing their HR function so growth doesn't outpace structure.

Culture Design

Translating values into lived experience through intentional onboarding, team rituals, feedback systems, and the everyday environments where culture actually takes root.

Manager Development

Equipping first-time managers with the communication, coaching, and decision-making skills they need — before bad habits take hold.

Process Design

Creating structure and repeatability in operations that have grown organically, helping teams scale with speed, quality, and clarity.

Program Management

Leading complex, cross-functional initiatives from ambiguous starts to measurable results with clear ownership, timelines, and stakeholder alignment.

Impact

Results that speak for themselves

Here's what's possible when you combine operational rigor with a human-first approach to change.

250+

Companies scaled through a repeatable framework

Created the operational and marketing infrastructure that enabled a digital agency to profitably scale Facebook customer acquisition strategies across 250+ clients.

$900k

Budget managed end-to-end

Led full production of a 6-episode YouTube series — managing budget, casting, legal, and episode timeline — from concept to launch.

30%

Productivity increase through process change

Redesigned customer support operations through workload analysis and process improvements, lifting team productivity by 30% at Honey/PayPal.

60

Day onboarding curriculum built from scratch

Designed and delivered an onboarding program integrating new hires into company culture while teaching technical and client management fundamentals.

Experience

8 years building at the frontier

Staircase Digital

Founding Team

Logo

Director of People & Operations

Built HR, people, operations, and organizational infrastructure from the ground up as a founding team member. Designed scalable processes, compliance frameworks, onboarding curriculum, and the culture systems that enabled the agency to scale across 250+ client companies.

Honey / PayPal

Pre-acquisition

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Operations Manager

Led operations and customer support redesign in a high-growth, pre-acquisition environment. Delivered process and workload improvements that increased team productivity by 30%, helping the team thrive through significant org change.

Atlas Reality

Operations Manager

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Operations Manager

Directed complex cross-functional initiatives including the full production of a 6-episode YouTube series — managing a $900k budget, casting, timelines, legal, and all production logistics from concept through launch.

Candid / Action Photo

At a whiteboard, leading a meeting, or working with a team

Speaking / Presenting

Presenting to a group, facilitating a workshop, or at an event

Environment / Context

Office, LA setting, or somewhere that reflects your personality

Contact

Let's build something together

I'm open to full-time roles, fractional engagements, and consulting partnerships — particularly in Change Management, People Operations, and organizational culture work. Based in Los Angeles, open to remote.

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